Internal drain unblocking
Grease, wipes and foreign objects are common causes; the engineer checks whether the underground drain is also involved.

What this covers
Unblocking sinks, baths, showers, basins and branch waste pipes.
Do this first
- Keep clear of sewage and electrics near standing water.
- Avoid pouring more water into a blocked fitting.
- Note whether upstairs and downstairs drains are affected and photograph any overflow if safe.